Privacy Policy

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Introduction

Wing Hong Limited operates runningshoeskdc.com. This Privacy Policy describes how Wing Hong Limited collects, uses, shares, and protects personal information. This policy applies to all visitors and customers of runningshoeskdc.com. This Privacy Policy covers information collected through runningshoeskdc.com and through email, phone, and mail communications. By using runningshoeskdc.com, you agree to the practices described in this Privacy Policy.

Information We Collect

Wing Hong Limited collects personal information that you provide directly. This information includes your name, email address, shipping address, billing address, phone number, order history, and communication preferences. Wing Hong Limited also collects information automatically when you visit runningshoeskdc.com. This automatically collected information includes your IP address, browser type, device type, operating system, referring URLs, and pages viewed on runningshoeskdc.com. Wing Hong Limited also collects information from third-party sources. These third-party sources are social media platforms and marketing partners.

How We Use Information

Wing Hong Limited uses personal information to process orders, fulfill shipments, provide customer support, send order confirmations, send marketing communications, improve runningshoeskdc.com, prevent fraud, and comply with legal obligations. Wing Hong Limited uses your shipping address to deliver your orders. Wing Hong Limited uses your phone number to contact you about your orders. Wing Hong Limited does not sell personal information to third parties. Wing Hong Limited uses automatically collected information to analyze trends, administer runningshoeskdc.com, track user movements, and gather demographic information.

Cookies and Tracking Technologies

Wing Hong Limited uses cookies and similar tracking technologies on runningshoeskdc.com. Cookies are small text files stored on your device. Wing Hong Limited uses session cookies to enable core functionality, persistent cookies to remember your preferences, analytics cookies to understand how visitors interact with runningshoeskdc.com, and advertising cookies to deliver relevant advertisements. Wing Hong Limited uses cookies to recognize your browser and to remember your preferences. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of runningshoeskdc.com.

Payment Processing

All payment transactions on runningshoeskdc.com are securely handled by third-party payment gateways. Wing Hong Limited does not collect, store, or process full credit card numbers, expiration dates, or security codes. Wing Hong Limited does not retain payment card details. The third-party payment gateways process your payment information according to their own privacy policies and security standards. Wing Hong Limited receives only a confirmation of successful payment and limited transaction details necessary to fulfill your order. Wing Hong Limited does not receive your full payment card number from the third-party payment gateway.

Sharing Information

Wing Hong Limited shares personal information with service providers that perform functions on behalf of Wing Hong Limited. These service providers include shipping carriers, payment processors, email service providers, and analytics providers. Wing Hong Limited requires these service providers to protect personal information and prohibits them from using personal information for any purpose other than performing services for Wing Hong Limited. Wing Hong Limited does not share personal information with third parties for their own marketing purposes. Wing Hong Limited may disclose personal information if required by law, to protect the rights of Wing Hong Limited, or in connection with a merger or acquisition.

Data Security

Wing Hong Limited implements technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server environments, and access controls. Wing Hong Limited uses Secure Sockets Layer encryption to protect data transmission. No method of transmission over the internet is completely secure. Wing Hong Limited cannot guarantee absolute security of personal information. You transmit personal information to runningshoeskdc.com at your own risk.

Data Retention

Wing Hong Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. Wing Hong Limited retains order information for legal and accounting requirements. Wing Hong Limited retains marketing communication preferences until you unsubscribe. Wing Hong Limited retains automatically collected information for a shorter period than personal information you provide. When personal information is no longer needed, Wing Hong Limited securely deletes or anonymizes it.

Your Rights

You have the right to access, correct, or delete your personal information. You have the right to object to the processing of your personal information. You have the right to withdraw consent for marketing communications at any time. You have the right to data portability. You have the right to lodge a complaint with a supervisory authority. To exercise these rights, contact Wing Hong Limited at [email protected]. Wing Hong Limited will respond to your request within a reasonable timeframe. Wing Hong Limited may ask you to verify your identity before fulfilling your request.

Children’s Privacy

runningshoeskdc.com is not intended for children under the age of 13. Wing Hong Limited does not knowingly collect personal information from children under the age of 13. Wing Hong Limited does not direct any content on runningshoeskdc.com to children under the age of 13. If Wing Hong Limited learns that a child under the age of 13 has provided personal information, Wing Hong Limited will delete that information. If you believe that a child under the age of 13 has provided personal information to Wing Hong Limited, contact [email protected].

Changes to This Policy

Wing Hong Limited may update this Privacy Policy from time to time. Wing Hong Limited will post the updated Privacy Policy on runningshoeskdc.com. The updated Privacy Policy will be effective immediately upon posting. Wing Hong Limited will not use your personal information in a materially different manner without your consent. Your continued use of runningshoeskdc.com after posting constitutes acceptance of the updated Privacy Policy. Wing Hong Limited encourages you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, contact Wing Hong Limited at [email protected]. You can also reach Wing Hong Limited by phone at +852 9133 0084 or by mail at 2/F, Fanling Town Centre, 18 Fanling Station Road, Fanling. Wing Hong Limited is committed to resolving your concerns about privacy.